Returns & Exchanges
We want you to be completely satisfied with your Restrap purchase, which is why we offer a hassle-free 30-day return policy for all unworn and original-condition items. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship the Item
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.